Privacy Policy

This Privacy Policy explains how LoKey (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website. This Policy forms part of our Terms and Conditions, and by accessing or using this site, you agree to both.

1. Age Requirements

This website is intended only for individuals who are 21 years of age or older. By accessing the site or purchasing any products, you confirm that you meet the legal age requirement in your state or jurisdiction.

We do not knowingly collect personal information from anyone under the age of 21. If we discover that personal information has been collected from an individual under 21 without proper verification, we will promptly delete that information.

If you believe we may have collected information from or about someone under 21, please contact us.

2. Information We Collect - Information You Provide

When you place an order, create an account, or contact us, we may collect information such as your name, billing and shipping address, email address, and order history.

Information Collected Automatically

When you visit our website, certain information is collected automatically. This may include your IP address, browser type, device information, operating system, access times, referring URLs, and details about how you interact with our site.

We also use cookies and similar technologies to help improve site functionality, personalize your experience, and understand how visitors use our website.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Create and manage user accounts
Communicate with you regarding orders, updates, and support inquiries
Improve our website, products, and overall user experience
Send transactional and administrative messages
Share promotions, product updates, or marketing communications (you may opt out at any time)
Detect, prevent, and address fraud or unauthorized activity
Comply with legal obligations

4. Email Communications

By providing your email address, you agree to receive emails from LoKey related to your orders, account, or occasional marketing updates. You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our emails.

5. Cookies & Tracking Technologies

Cookies are small data files stored on your device that help websites function properly and improve usability. We use a combination of session and persistent cookies for functionality, analytics, and marketing purposes.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

6. Advertising & Analytics

We may work with third-party partners, including analytics and advertising providers, to better understand how visitors use our site and to deliver relevant advertising.

These partners may collect information about your interactions with our website through cookies or similar technologies. You can opt out of certain targeted advertising through platform-specific tools or industry opt-out portals.

7. Sharing Your Information

We do not sell your personal information. We may share information only in the following circumstances:

Service Providers: With trusted third parties who assist us in operating our website, processing payments, fulfilling orders, or providing customer support
Legal Obligations: When required by law, regulation, or lawful government request
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets
Safety & Rights Protection: To protect the rights, property, or safety of LoKey, our customers, or others

All third parties are required to maintain appropriate privacy and security protections.

8. Payment Processing

Payments are processed through secure, PCI-DSS compliant payment processors using encrypted connections. LoKey does not store full credit card numbers after a transaction is completed.

9. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data protection seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. United States Users

This website is intended for users located in the United States. By using our site, you consent to the collection, use, and storage of your information in accordance with U.S. laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this Policy periodically to stay informed.

If you have questions about this Privacy Policy or how your information is handled, please contact us